Everything you need to know about a customer and his/her history with your store is readily available to selected staff on a single, easy-to-use screen. Having this information easily accessible in consolidated form allows your customer service staff to effectively handle support calls, assist customers with placing orders and manage customers accounts.
- Customer Accounts (Registered)
- Merchant Notification of Orders
- Instant Order Confirmation to Customer
- Merchant Notification of Help Requests
- Infinite Order History
- Coupon History
- Gift Certificate History
- Rewards Points history
- Refer-A-Friend History
- Membership Profiles
- Abandoned/Saved Cart Profile
- Import Customer Database from Foreign Systems
- Automatic Archive of e-mail Correspondence