Q & A

What would we use warnings for?

Posted by on January 17, 2012 at 8:50 am

Moscot probably has no use for “Warnings”. “Warnings” are typically used by retailers who are required to present product safety information supplied by the manufacturers they represent.

What is a subsite? Is it relevant to us?

Posted by on January 17, 2012 at 8:50 am

A “Sub-Site” is also known as a Micro-Site and is essentially a completely separate (non e-commerce) web site containing the Products of a single category. Sub-Sites are often used for SEO. I don’t think they have any application at Moscot, but are available for your use.

What is the difference between a custom file and a static file? I see the banners that scroll across the front page of the website are loaded here as well as some loaded in custom files. Where would be the correct place to load the images?

Posted by on January 17, 2012 at 8:49 am

“Custom Files” and “Static Files” are ways to upload graphical (and other) content to your web store. Both may be include / referenced anywhere in your store (including Custom Pages, Category Pages, Footers, Headers, E-mail Templates, Event Registrations, etc). “Custom Files’ is being deprecated and replaced by “Static Files”. For legacy systems, “Custom Files” will [...]

What is adding a new sales man? Is this something customer service would use?

Posted by on January 17, 2012 at 8:49 am

“Salesman” is used to identify (or perhaps credit) salesman with Customers (and ultimately Orders). The default (and typically “only”) salesman in many companies is “HSE – House”. This is true in companies that don’t have a sales force and/or consider all customers to be “House Accounts”. Other companies employ a sales force and members of [...]

ALSO – I spoke to Louie about WordPress and he said there was a way to have wordpress be on the website so we don’t take people away from the site when they click on blogs etc. Is that something that might be helpful?

Posted by on January 17, 2012 at 8:49 am

Yes, I’m unaware of this, mostly because I’m not an expert in WordPress. Louis is a great resource and can’t wait to work with him on some of these things.