Jan 12
19
SHOP SITE includes a feature specially designed to help prevent Credit Card Fraud, especially on International Orders, and reduce the amount of time your customer service / sales staff must spend verifying authenticity of customer payment information.
“Countries Requiring Bank Info” on the Admin Menu (don’t forget to make sure you have Permission to access this menu option) allows you to select which Countries you want to collect Required Bank Information for during the checkout process. “Hint: Use the Select All button to select ALL countries, and then Uncheck countries you don’t want to require bank information for).
When a customer enters a Billing Address in one of the countries selected in “Countries Requiring Bank Info”, there is an added step/screen in the checkout process on which bank information including “Name of Bank” and “Bank Phone Number” must be entered. Both of these fields are REQUIRED (the customer is not permitted to complete their order without completing these fields.
In the Store Settings “Checkout” Tab, you can specify “Bank Information Copy” which appears at the top of the Bank Information Container on the additional step/screen during the checkout process. Use this to explain why the bank information is being collected and how it will be used. Leaving this field bank causes no copy to be displayed on the Bank Information screen.
This feature is always ON, but will only appear to the customer when they specify a Billing Address in a country you’ve specifically selected in “Countries Requiring Bank Info”.